Spouses in their mid 80s live in a suburb of a large metro city. The father has Alzheimer's Disease and the couple's son calls a social worker he finds on the internet stating that he is concerned that his mother can no longer take care of his father. He believes that the home is not sanitary and neither parent is able to properly prepare meals. The son states that his parents refuse to leave their home and will not consider a more protective/supportive environment. The BEST response for the social worker is

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