Personality encompasses the relatively stable feelings, thoughts, and behavioral patterns a person has. Understanding someone's personalitya) Is helpful. It gives a manager clues about how that person is likely to act and feel in a variety of situations.b) Is not very important. Since personality changes often depending on the situation, trying to predict behavior based on personality traits is not very effective.c) Is very important. Since personality is very strongly correlated to employee behavior, if a manager understands an employee's personality, the manager will know how exactly how an employee will act in a variety of situations.d) Is interesting, but not very helpful.

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