Melissa wanted to make a good impression during her first job interview. She bought a new suit and leather-bound binder, put her hair into a neat bun, applied some (but not too much!) make up, and practiced how she would comport herself during the interview. Melissa did this because she knew that how she appeared during her interview would communicate as much about her as what she said verbally. Melissa was making sure that her _________ would match her spoken language.

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