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D,DreamHouse Realty は、顧客からの保証作業のリクエストを定期的に処理しており、ケースを生成するためのセルフサービス オプションを顧客に提供したいと考えています。管理者がこの要求を満たすために使用する必要がある 2 つのソリューションはどれですか?A. Web-to-ケースB. ケースエスカレーションC. ケースキューD. メール-to-ケース
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