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5) Grund der Beschwerde und Beschreibung des VorfallsIch habe am ... bei Ihnen gekauft. Auf Ihrer Website wurde die Ware/das Produkt so beschrieben: ...Die Ware/das Produkt entspricht nicht der Beschreibung im Internet. Die Ware/das Produkt ist fehlerhaft/schmutzig. ... funktioniert nicht. Außerdem gibt es Probleme mit ...Es war ... Es gab (keine) ... Das Personal .... Die Ausstattung im Hotel war schmutzig/beschädigt/alt ... außerdem ...

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