20. At a recent radiology department meeting, the director discussed an incident that occurred a few days earlier involving a patient within medical imaging. In his description the director revealed that this patient had an incorrect ultrasound examination performed. Investigation into the situation showed that a receptionist told the patient to wait in the wrong holding area before the examination. The ultrasonographer assumed the patient was in the correct location and performed the wrong examination. To prevent this type of event from occurring in the future, what type of analysis needs to be undertaken by the department?a. Task Analysis Inventoryb. PACS assessmentc. CQI analysisd. Joint Commission Self-Study

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