Tamika, a marketing director, is at her professional organization's national conference. She is eager to hear the keynote speaker, who has done some fascinating work in marketing to the LGBTQ community, a topic of particular interest to Tamika. The audience of about 250 people has all gathered in the large banquet room. About halfway through his speech, the speaker gets up and asks everyone to stand, close their eyes, and hum for sixty seconds in order to cleanse the room of tension. Tamika is annoyed and disappointed. Why?

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